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Privacy Policy

Last updated: January 2026

At Bibah's Collections, your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it when you shop with us.

01

Information We Collect

Personal Information

When you place an order or create an account, we collect your full name, email address, phone number, and delivery address (including state and LGA). This information is necessary to process your orders and deliver your items.

Payment Information

All payments are processed securely through Paystack. We do not store your card details on our servers. Paystack handles all payment data in accordance with PCI DSS standards.

Usage Data

We may collect information about how you interact with our website, including pages visited, items viewed, and time spent on the site. This helps us improve your shopping experience.

02

How We Use Your Information

Order Processing

Your personal information is used to process and fulfill your orders, send order confirmations and updates, and communicate delivery details.

Customer Support

We use your contact information to respond to your inquiries, resolve disputes, and provide customer support.

Improvements

Usage data helps us understand how customers interact with our store, allowing us to improve our product offerings, website functionality, and overall shopping experience.

Marketing

With your consent, we may send promotional emails about new arrivals, special offers, and events. You can opt out at any time by clicking the unsubscribe link in any email.

03

Information Sharing

Third-Party Services

We share your delivery information with logistics partners solely for the purpose of delivering your orders. We share payment data with Paystack only to process transactions.

No Selling of Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes. Your data is yours.

Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, such as a court order or government request.

04

Data Security

How We Protect Your Data

We implement industry-standard security measures including SSL encryption for all data transmitted through our website. Your account is protected by your password, which we encourage you to keep confidential.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

05

Cookies

What Are Cookies

Cookies are small text files stored on your device that help us remember your preferences and improve your experience on our site.

How We Use Cookies

We use cookies to keep you logged in, remember items in your cart and wishlist, and understand how visitors use our site. You can disable cookies in your browser settings, but some features may not function properly.

06

Your Rights

Access & Correction

You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate.

Deletion

You may request that we delete your personal data. We will comply unless we are required to retain it for legal or business purposes.

Opt-Out

You may opt out of marketing communications at any time. This will not affect your ability to receive transactional emails related to your orders.

07

Contact Us

Privacy Concerns

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at hello@bibahs.com or through our Contact page. We are committed to resolving any issues promptly.

© 2026 Bibah's Collections. All rights reserved.